Report or track faults with street and sign lighting

In an emergency please call the Contact Centre immediately on 0800 028 5986 instead of using this form. Emergency faults are defined below

Street light or illuminated sign knocked down
Three or more adjacent street lights unlit
Street light door missing
Hanging lantern or bowl
Involves the emergency services
Any risk of electric shock
Damaged apparatus posing a risk to the public
School crossing patrol warning light (in term time)

What do you want to do?

Read our common questions about street light replacement programme.

Check what is covered under emergency street lighting repairs.

Due to problems with the designated network operators cabling that provides energy to streetlights, the following roads are experiencing problems with their street lights:

Affected road	Date reported to the energy provider	Energy provider
Auckland Road, Col 014	20/02/2019	UKPN Dead Service
Church Path, LCs 001-006	25/01/2019	UKPN Section Fault
Drummond Road NS13	11/12/2018	UKPN Dead Service
Foxley Lane, Purley - Cols N60+N61	11/01/2019	UKPower Networks
Hayes Lane, Col 005	22/03/2018	UKPN - Dead Service
Howden Road, Column 001	05/12/2018	UKPN - Dead Service
Mitcham Road, LC85	13/12/2018	UKPN Low Voltage
Parchmore Road - Feeder Pillar FP001 feeding Signposts S001-S008	17/10/2018	UKPN Dead Service
Purley Way - column 1	18/09/2018	UKPN Dead Service
Sanderstead Road, Pedestrian Crossing NS002	06/02/2019	UKPN Dead Service
Smiths Yard - Columns 001,002,010	20/12/2018	UKPN Low Voltage
Whitgift Street NS2	30/11/2018	UKPN Dead Service

This fault has been reported to the designated network operator and we will continue to liaise with them to ensure this problem is rectified as soon as possible.