Report or track faults with street and sign lighting

In an emergency please call the Contact Centre immediately on 0800 028 5986 instead of using this form. Emergency faults are defined below

Street light or illuminated sign knocked down
Three or more adjacent street lights unlit
Street light door missing
Hanging lantern or bowl
Involves the emergency services
Any risk of electric shock
Damaged apparatus posing a risk to the public
School crossing patrol warning light (in term time)

What do you want to do?

Read our common questions about street light replacement programme.

Check what is covered under emergency street lighting repairs.

Due to problems with the designated network operators cabling that provides energy to streetlights, the following roads are experiencing problems with their street lights:

Affected road	Date reported to the energy provider	Energy provider
Drummond Road - Column N7	14/12/2020	UKPN Dead Service
Kenley Lane - Column N21	26/02/2021	UKPN Dead Service
Kenley Lane, Column N32	24/02/2021	UKPN - Dead Service
Portland Road - Column 049	14/04/2021	UKPN - Dead Service
Selsdon Road - Column N22	08/02/2021	UKPN - Low Voltage

This fault has been reported to the designated network operator and we will continue to liaise with them to ensure this problem is rectified as soon as possible.